Issues at *******.Customer confuse me. He did not give main door code for the condomini...

GetHuman1030796's customer service issue with DoorDash from August 2018

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The issue in GetHuman1030796's own words
Issues at *******.Customer confuse me. He did not give main door code for the condominium and he did not even give room number . And I was standing outside for almost ** minutes and finally I called grubhub customer service he told me to wait at lobby and he called the security to open the main door. I waited ** minutes at lobby and I told customer my car will be towed because no park available outside and I park at firelane and I saw bicycle ticket cop roaming. Then customer again did not appear almost ** minutes. I SUSPECTED CUSTOMER already way beyond ** minutes time frame. He cause to many puzzling confusions that's why to continue my deliver I just push delivered. In the first place customer mistakes are. *. He confuses the grubhub driver by not giving main door code and room number *. Second customer is outside and not inside the condominium or he has a guest he cannot go to see me at lobby. * . The risk I was park at fire lane zone.

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Customer service issue
Reported by GetHuman1030796
Aug 24th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 1959 others
0 customers following this


GetHuman1030796 started working on this issue
Aug 24th, 2018 10:33am

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