Background check & DL with I'D not accepted

GetHuman-thxbupo's customer service issue with DoorDash from August 2018

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The issue in GetHuman-thxbupo's own words
I have been waiting for over a week for doordash to please check my background and I haven't gotten any confirmation yet I've been back twice to the orientation but still haven't been confirmed for my clearance of my background check second my ID is valid along with my driver's license and it's not being recognized I have both but your application with your gentleman at the orientation doesn't and states it can't be accepted it's a driver's license which is also an ID picture please contact me at ***-*** ****
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DoorDash

Customer service issue
Reported by GetHuman-thxbupo
Aug 18th, 2018 - 10 mons ago
I have an issue with DoorDash too
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Seen by 20 customers so far
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Timeline
GetHuman-thxbupo started working on this issue
Aug 18th, 2018 4:28am
GetHuman-thxbupo indicated the issue is not fixed yet.
Aug 18th, 2018 5:35am