Hi. I am Roni Odediran, a dasher. I am writing to make known my grievances towards the...

GetHuman-matonmir's customer service issue with DoorDash from August 2018

2 views
 | 
1715 similar
 | 
0 following
Help with my DoorDash issue
First: share to improve GetHuman-matonmir's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-matonmir's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-matonmir got a response or help escalate.
Before contacting them, items GetHuman-matonmir may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-matonmir's own words
Hi. I am Roni Odediran, a dasher. I am writing to make known my grievances towards the company. *This morning, I was received an order to go pick up a meal at top of the mountain diner, which was a **-minute drive by my gps calculation, which I accepted. At the point of parking at the diner, I received a message that the order had been cancelled and reassigned. It seemed to me that I had just wasted my time and gas on the road for no reason. Within few minutes, the same order was reassigned to me again at a lower charge. I accepted it and delivered the order accordingly. *To my surprise, when I was given the second order in afternoon to go to great china, which I recieved, gps calculated the distance to be ** mins. I hurriedly went to the restuarant and as it occurred in the morning, the same exact incident happened in the afternoon. Getting to great China car park, the order was cancelled and reassigned. With this, I called customer care all to no avail. I decided to log off from the app.*If this is the way the company decides to treat dashers, you may end up folding up soon. I just counted today as a day where I lost time, energy, finances and gas because of a cancellation of an order from the company which I honored.**I just hope this situation is looked into and resolved before more harm is done than the good already established.
GetHuman-matonmir did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-matonmir fixed the problem
We are waiting for GetHuman-matonmir to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-matonmir fixes it.
This email address isn't valid

DoorDash

Customer service issue
Reported by GetHuman-matonmir
Aug 18th, 2018 - a yr ago
I have an issue with DoorDash too
Not resolved
Seen by 2 customers so far
Similar issue to 1715 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-matonmir started working on this issue
Aug 18th, 2018 3:55am