Hi again today , Monday August ** , I dashed between the incentive hours of *-* . The i...

GetHuman988758's customer service issue with DoorDash from August 2018

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The issue in GetHuman988758's own words
Hi again today , Monday August ** , I dashed between the incentive hours of *-* . The incentive stated to accept at least * orders at a **% acceptance rate for $*.** per delivery . Again I accepted * orders with a **% acceptance rate and I still did not earn the incentive. This also happened on Saturday August ** . The incentive said to maintain a **% acceptance rate for $*.** per delivery . I maintained an **% acceptance rate and was not given the extra pay . I reported the issue and was told I didn’t not met the criteria. I do not understand how I did not meet the criteria for the incentive with a **% acceptance rate , **% completion rate , **% on time deliveries and a *.** costumer rating. This is very unfair
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DoorDash

Customer service issue
Reported by GetHuman988758
Aug 14th, 2018 - a yr ago
I have an issue with DoorDash too
Fixed
Seen by 4 customers so far
Similar issue to 1520 others
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Items needed
Email address on the account
Billing address
Name on the account
Timeline
GetHuman988758 started working on this issue
Aug 14th, 2018 1:38am
GetHuman988758 confirmed the issue is fixed. Hooray!
Aug 15th, 2018 2:39am