Hi, we were trying to give doordash one more shot because we had a credit on our accoun...

GetHuman-lurveya's customer service issue with DoorDash from August 2018

1478 similar
1 following
Help with my DoorDash issue
First: share to improve GetHuman-lurveya's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-lurveya got the right customer help using our suggestion.
The issue in GetHuman-lurveya's own words
Hi, we were trying to give doordash one more shot because we had a credit on our account from the last time our order got messed up. Again, we had missing items, both of our sides, and it wasn't made properly. We alerted the restaurant to a tomato allergy and it still had tomatoes. The Dasher, once again didn't read the delivery instructions, got lost, and was late with our order. The burgers we ordered had fallen apart at some point and by the time they got to us, the ingredients had spilled out all over the boxes. I accidently hit that I wanted to accept a doordash credit instead of a refund on the app. Can I please have a refund instead? Thank you.
GetHuman-lurveya did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-lurveya fixed the problem
We are waiting for GetHuman-lurveya to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DoorDash email you?
This email address isn't valid
Follow this issue
See how GetHuman-lurveya fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lurveya
Aug 12th, 2018 - 7 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 8 customers so far
Similar issue to 1478 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Billing address
Name on the account
GetHuman-lurveya started working on this issue
Aug 12th, 2018 5:15am