Last order. Buffalo Wild Wings. Was given * boxes and the name for the order. The order...

GetHuman-dbrhreye's customer service issue with DoorDash from July 2018

27 views | 833 similar | 0 following
Help with my DoorDash issue
First: share to improve GetHuman-dbrhreye's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dbrhreye's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-dbrhreye got a response or help escalate.
Before contacting them, items GetHuman-dbrhreye may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-dbrhreye's own words
Last order. Buffalo Wild Wings. Was given * boxes and the name for the order. The order had what looked like multiple dipping sauces. I did not realize it was for other items on the menu. The hostess called the name twice. I mentioned there appears*are several dipping sauces on the order ? She said - okay let me get them for you. The hostess brought out a brown bag with multiple sauces and said here you go. I dropped off the order. The customer called me and said half her order was missing and she paid full price. I called Buffalo Wild Wings and was placed not asked but placed on hol for several minutes. When the phone reconnected I was told that the customer should not call me and needed to call door dash. I made very attempt to rectify the situation and asked what would happen. The establishment mentioned that the order would be replaced and a new dasher would be sent out or the customer would be refunded. A few things - Buffalo Wild Wings seemed to have a slight of an “attitude” person to person and over the phone. Everyone makes mistakes but this situation was not well handled to include being able to contact customer service

GetHuman-dbrhreye did not yet indicate what DoorDash should do to make this right.

How GetHuman-dbrhreye fixed the problem

We are waiting for GetHuman-dbrhreye to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dbrhreye fixes it.
This email address isn't valid

DoorDash

Customer service issue
Reported by GetHuman-dbrhreye
Jul 9th, 2018 - 5 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 833 others
0 customers following this

Timeline

GetHuman-dbrhreye started working on this issue
Jul 9th, 2018 5:17am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies