We placed an order for five guys in Rocklin ca for anroseville ca delivery ** minutes l...

GetHuman-scottak's customer service issue with DoorDash from July 2018

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The issue in GetHuman-scottak's own words
We placed an order for five guys in Rocklin ca for anroseville ca delivery ** minutes later we checked the order...cancelled *No call no notice and we used a non reloadable gift card....so the money that cleared cannot be returned *Called customer support and in a nutshell told out of luck to contact the gift card. You do realize that no matter how much I beg I cannot as a company to reload a non- reload or gift card? Do you also realize that your “customer support” played the we are out of business y this too game? Seriously *You didn’t just lose $** because thousands are placing orders so income is fine. However we are out $** and dinner... thanks DoorDash for nothing... sincerely dasher and customer

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DoorDash

Customer service issue
Reported by GetHuman-scottak
Jul 8th, 2018 - 5 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 825 others
0 customers following this

Timeline

GetHuman-scottak started working on this issue
Jul 8th, 2018 4:29am