Wow what a horrid experience.. I will no longer use your service and go back to Uber ea...
GetHuman708737's customer service issue with DoorDash from May 2018
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The issue in GetHuman708737's own words
Wow what a horrid experience.. I will no longer use your service and go back to Uber eats. My food was supposed to be delivered over an hour ago. After realizing via the app that my food had not even left the restaurant at the time it should have been delivered I contacted customer service through the app and I cannot tell you how useless and what a waste of time it’s really been. THE ONLY THING THEY DO IS APOLOGIZE. The woman I spoke with told me that there are no drivers in the area and that’s all she could tell me. That’s great, but apologies don’t pay for the meal I ordered or have it delivered. I’m so livid that a legitimate service could handle a situation like this. This is the second chance I gave this service after a similar situation previously, but I will not make the same mistake a third time. Absolutely beyond disappointed AND hungry.
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