Was on my way to Lazy Dog. Order disappeared. Representative would not hear that I coul...

GetHuman-cbeagan's customer service issue with DoorDash from May 2018

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The issue in GetHuman-cbeagan's own words
Was on my way to Lazy Dog. Order disappeared. Representative would not hear that I could not access the customer's address at all. Representative laughed and unassigned order when I asked to speak to a supervisor. Your call line was down when I tried to call back. I lost time and money. Now ** minutes later I cannot dash, need to be reset and lost any potential to earn what little we make as Dashers. Not only was your rep rude but to be laughed at when attempting to resolve something for a company I am making money for is unprofessional. I would like to be reimbursed for this order. There was no way to deliver it as I had no customer information and the app died.
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DoorDash

Customer service issue
Reported by GetHuman-cbeagan
May 21st, 2018 - 6 mons ago
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Items needed
Email address on the account
Billing address
Name on the account
Timeline
GetHuman-cbeagan started working on this issue
May 21st 8:43pm
GetHuman-cbeagan confirmed the issue is fixed. Hooray!
May 23rd 5:12am