I ordered Wendy's and once I paid I noticed that the order was wrong so I cancelled , t...
GetHuman-andresen's customer service issue with DoorDash from June 2018
Help with my DoorDash issue
First: share to improve GetHuman-andresen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-andresen's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-andresen got a response or help escalate.
Before contacting them, items GetHuman-andresen may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-andresen's own words
I ordered Wendy's and once I paid I noticed that the order was wrong so I cancelled , then I go back and reorder ,so I log on to my online banking, mind you both orders were exactly the same but the chicken was spicy I can't eat spicy both chicken sandwich are the same price ,,so door dash took more money than what the total said, the second order was charged once again a whole different price but extra money came out my account,,also when I cancelled the order the first time why did they still take the money,,,when will my money be refunded to my account
GetHuman-andresen did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-andresen fixed the problem
We are waiting for GetHuman-andresen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.