Hi my name is Jim rock *I placed an order in person I paid and was told that the order...

GetHuman4092221's Complaint About an Order issue with Domino's Pizza from December 2019

Help with my Domino's Pizza issue
The issue in GetHuman4092221's own words
Hi my name is Jim rock *I placed an order in person I paid and was told that the order would take ** min which I thought was ok . I had two children in my car so I left the store and waited in my car I returned and my order on the board was another * minutes I decided to wait the * minutes was up I waited my order disappeared of the board I noticed the next order had * minutes to go . I could see what looked like my order sitting on a counter down the shop the person at the counter was on the phone I I could se my order it was now * minutes after my order was on the counter I tried to get the guy on the phones attention but was ignored I was getting very angry after * minutes waiting after my order was sitting on the counter all that had to be done was for someone to hand it out to me . Which they eventually did I took it and I expressed my disgust with the way I was treated. I work in the hospitality buisness and I find it hard to understand why the phone takes priority over the person standing right there on front of the counter hand . I left that shop very angry and upset so upset that I left the soft drink I ordered behind . There was total lack of supervision customer service ***** . The shop was in Artane on Friday the ** th of December * Very unhappy customer *Jim rock

GetHuman4092221 did not yet indicate what Domino's Pizza should do to make this right.

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Domino's Pizza

Complaint About an Order issue
Reported by GetHuman4092221
Dec 13th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 3184 others
0 customers following this
Items needed
Your name
Location of restaurant
Order number

Timeline

GetHuman4092221 started working on this issue
Dec 13th, 2019 10:23pm
GetHuman4092221 confirmed the issue is fixed. Hooray!
Dec 14th, 2019 10:31pm