I have been a lifetime (I am **) Dominos pizza lover.* I have lived in * different stat...

GetHuman-misstywi's Complaint About an Order issue with Domino's Pizza from October 2019

Help with my Domino's Pizza issue
First: share to improve GetHuman-misstywi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-misstywi may need:
Your name, Location of restaurant, and Order number
The issue in GetHuman-misstywi's own words
I have been a lifetime (I am **) Dominos pizza lover.* I have lived in * different states, Claremont California and now the last * years Johns Island,* South Carolina.**The difference of service is night and day! Ca, always got wonderful service,* hot pizza,* order always correct,* etc. Always tip my delivery people well. As with * boys... we had pizza often.****Now to Johns island,* South Carolina. Service is awful! I am so disappointed and I keep trying. (I hate pizza hut.)**It is very normal to wait a good * hours or more for a cold pizza or pasta. And NEVER do they bring ranch dressing that I always request on the app.**Tonight,* I am still waiting after * hours and ** mins.* I called and was put on hold for ** mins and finally hung up.* Called back and was on hold for * mins when the manager answered and when I asked where my food was,* and that "Patrick was checking it for perfection ** mins ago" Has it left the store yet,* the answer was no.***So,* I asked "So my pizza has been sitting for ** mins done and waiting" the answer was yes,* my order was next and they will check it for quality and remake it if needed.* Well take a look,* I am sure it's going to need it.**He just kept telling me,* not my problem,* not my problem.***Well,* if not yours,* then whos? Mine?**I explained,* I have never called and complained,* always just accepted there very lateness, cold food and incomplete orders.***(As I never complain to those fixing my food)***So,* I told him unfortunately I was done with domino's.* The local FB page here always gets complaints about them.***Corporate needs to come in and fix and retrain from management on down!***A new independent pizza place is opening in a few weeks,* and will start delivery service within the next month or two.* I can't wait to give them a try! Everyone who has been complaining on FB is waiting for them to open.***This is my first time emailing any restaurant,* but Dominos Corp should know what's going on locally.* They ****!***Thank you for listening,* you lost a long time customer. And that makes me sad.***I don't see this store changing... you would have to fire everyone and start over.****Missty Wise.****P S. It's now * hours and I am still waiting... how do you think it's going to taste!***And at this point I am starving and will make a sandwich.

GetHuman-misstywi did not yet indicate what Domino's Pizza should do to make this right.

How GetHuman-misstywi fixed the problem

We are waiting for GetHuman-misstywi to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Domino's Pizza customer problems.
How Do I Track My Domino's Pizza Order?What Do I Do If My Domino's Order Is Missing Something?How do I get Domino's Pizza to refund my charge?How do I make a complaint to Dominos?
Do you have a customer issue as well?
We can help you get Domino's Pizza's attention and get better help faster. Tap below to get started.
Having Domino's Pizza issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Domino's Pizza

Complaint About an Order issue
Reported by GetHuman-misstywi
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 5359 others
0 customers following this


GetHuman-misstywi started working on this issue
Oct 27th, 2019 12:44am