I have been a lifetime (I am **) Dominos pizza lover.* I have lived in * different stat...

GetHuman-misstywi's Complaint About an Order issue with Domino's Pizza from October 2019

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The issue in GetHuman-misstywi's own words
I have been a lifetime (I am **) Dominos pizza lover.* I have lived in * different states, Claremont California and now the last * years Johns Island,* South Carolina.**The difference of service is night and day! Ca, always got wonderful service,* hot pizza,* order always correct,* etc. Always tip my delivery people well. As with * boys... we had pizza often.****Now to Johns island,* South Carolina. Service is awful! I am so disappointed and I keep trying. (I hate pizza hut.)**It is very normal to wait a good * hours or more for a cold pizza or pasta. And NEVER do they bring ranch dressing that I always request on the app.**Tonight,* I am still waiting after * hours and ** mins.* I called and was put on hold for ** mins and finally hung up.* Called back and was on hold for * mins when the manager answered and when I asked where my food was,* and that "Patrick was checking it for perfection ** mins ago" Has it left the store yet,* the answer was no.***So,* I asked "So my pizza has been sitting for ** mins done and waiting" the answer was yes,* my order was next and they will check it for quality and remake it if needed.* Well take a look,* I am sure it's going to need it.**He just kept telling me,* not my problem,* not my problem.***Well,* if not yours,* then whos? Mine?**I explained,* I have never called and complained,* always just accepted there very lateness, cold food and incomplete orders.***(As I never complain to those fixing my food)***So,* I told him unfortunately I was done with domino's.* The local FB page here always gets complaints about them.***Corporate needs to come in and fix and retrain from management on down!***A new independent pizza place is opening in a few weeks,* and will start delivery service within the next month or two.* I can't wait to give them a try! Everyone who has been complaining on FB is waiting for them to open.***This is my first time emailing any restaurant,* but Dominos Corp should know what's going on locally.* They ****!***Thank you for listening,* you lost a long time customer. And that makes me sad.***I don't see this store changing... you would have to fire everyone and start over.****Missty Wise.****P S. It's now * hours and I am still waiting... how do you think it's going to taste!***And at this point I am starving and will make a sandwich.

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Domino's Pizza

Complaint About an Order issue
Reported by GetHuman-misstywi
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5359 others
0 customers following this

Timeline

GetHuman-misstywi started working on this issue
Oct 27th, 2019 12:44am

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