I placed a order using your app I tried to pay with a credit card twice but the screen...

GetHuman3796937's Complaint About an Order issue with Domino's Pizza from October 2019

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The issue in GetHuman3796937's own words
I placed a order using your app I tried to pay with a credit card twice but the screen said that there was a problem with the payment being processed so I tried a different card a commonwealth bank debit card and the screen said the same thing that there was a problem with my payment but I received a notification from my bank that $**.** was debited from my account by Dominos Estore transaction number ************** so I call the store at Glebe to find out if the order was placed * time and the men at the store told me that there was no order place at all so I asked him if I could speak to the store manager no I can’t the manager is not there so I asked him for the head offices phone number and he said that he doesn’t no it so I asked him for the franchisees phone number and he said he doesn’t no it so I asked who was in charge of the store now and he said I have to call back after *pm to speak to the manager.*I feel like I have been given the run around and that the store is On adequately managed or supervised.*Can someone please contact me to explain what has happened to my money and to explain why the staff at the store are working unsupervised and are unable to help me.

GetHuman3796937 did not yet indicate what Domino's Pizza should do to make this right.

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How Do I Track My Domino's Pizza Order?What Do I Do If My Domino's Order Is Missing Something?How do I get Domino's Pizza to refund my charge?How do I make a complaint to Dominos?
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Domino's Pizza

Complaint About an Order issue
Reported by GetHuman3796937
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 5214 others
0 customers following this
Items needed
Your name
Location of restaurant
Order number

Timeline

GetHuman3796937 started working on this issue
Oct 20th, 2019 5:13am
GetHuman3796937 indicated the issue is not fixed yet.
Oct 20th, 2019 5:13am
GetHuman3796937 indicated the issue is not fixed yet.
Oct 20th, 2019 5:13am
GetHuman3796937 indicated the issue is not fixed yet.
Oct 20th, 2019 5:13am

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