Placed a order online which was delivered. While waiting was not happy as there was no...

GetHuman3796656's Complaint About an Order issue with Domino's Pizza from October 2019

Help with my Domino's Pizza issue
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Your name, Location of restaurant, and Order number
The issue in GetHuman3796656's own words
Placed a order online which was delivered. While waiting was not happy as there was no tracking on the order so I could not see where it was, therefore I was waiting outside for ** mins that’s how late it was! When it finally arrived the delivery driver was very rude did not say anything just hi and handed me the pizza... then I opened the the box and the appearance was awful also probably why they didn’t send a photo before like requested.. also was cold! I then offered the pizza to other flat mates who tried and also agreed was disgusting. I decided to phone the Prahran shop which I was hesitant on doing so only because all I have heard is how rude and ignorant the staff are in there and just don’t want to help the customers... anyway I spoke to one person was polite and sorry to hear but then said he needs to get the manager so he came on the phone and before I could even explain he started to make excuses of the traffic and roadworks going on, which I was already aware of. The reason I was actually complaining was because the ingredients and effort put into the pizza wasn’t because it was cold and late just was a nasty tase cooked terribly and not edible. The manager asked how many slices were left and I tried to explain I live in a hostel so people tried a slice and there were * slices left and before I could finish he was very rude and kind of shouted so you want to complain about a pizza which has been eaten not sure who was in his presence but seemed like he wanted to show off or something definitely wasn’t Australian or British sounds like he belongs in a kebab store or better in a hole.

GetHuman3796656 did not yet indicate what Domino's Pizza should do to make this right.

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Domino's Pizza

Complaint About an Order issue
Reported by GetHuman3796656
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5212 others
0 customers following this


GetHuman3796656 started working on this issue
Oct 20th, 2019 2:50am
GetHuman3796656 indicated the issue is not fixed yet.
Oct 25th, 2019 6:37am

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