I called Domino's to order some pizza about an hour before they close, when I asked for...

GetHuman3482510's Store Feedback issue with Domino's Pizza from August 2019

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The issue in GetHuman3482510's own words
I called Domino's to order some pizza about an hour before they close, when I asked for the specials the guy(who happened to be the manager) sounded irritated and tired like I was an inconvenience, I'm sure he wasn't too happy about a late night dekivery. So I just took the first special he read to me because I wanted to be an easy customer. I also added an order of lava cakes because those are my gf favorite and she was sitting right next to me when I made the order. The total was $** including delivery fee and I tipped David $* for delivering so late. When I brought the food inside I realized they had forgotten the lava cakes which was my gf favorite part. We both called in to let them know they forgot the lava cake and they claimed we never ordered it which is not true. He basically called me a liar and whepn I asked if we could go pick up the lava cakes, they told us no and that they were closed already, it Was **:** when I called so they weren't closed yet. I paid $** total for on large pizza w half * toppings and half just cheese and a * liter soda. I regret tipping the delivery guy, I also regret not listening to all the specials to order what I actually want instead of feeling pressured to order easiest thing.*I would like to have some better customer service from David the driver but especially the manager I didn't catch his name. Also would like to be compensated for the negative experience but at the very least to get my * orders of llava cakes we asked for.

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Domino's Pizza

Store Feedback issue
Reported by GetHuman3482510
Aug 26th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 4240 others
0 customers following this
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GetHuman3482510 started working on this issue
Aug 26th, 2019 6:34am
GetHuman3482510 indicated the issue is not fixed yet.
Aug 31st, 2019 9:06am
GetHuman3482510 indicated the issue is not fixed yet.
Sep 5th, 2019 12:54am

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