I called Domino's to order some pizza about an hour before they close, when I asked for...

GetHuman3482510's Store Feedback issue with Domino's Pizza from August 2019

Help with my Domino's Pizza issue
First: share to improve GetHuman3482510's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3482510's own words
I called Domino's to order some pizza about an hour before they close, when I asked for the specials the guy(who happened to be the manager) sounded irritated and tired like I was an inconvenience, I'm sure he wasn't too happy about a late night dekivery. So I just took the first special he read to me because I wanted to be an easy customer. I also added an order of lava cakes because those are my gf favorite and she was sitting right next to me when I made the order. The total was $** including delivery fee and I tipped David $* for delivering so late. When I brought the food inside I realized they had forgotten the lava cakes which was my gf favorite part. We both called in to let them know they forgot the lava cake and they claimed we never ordered it which is not true. He basically called me a liar and whepn I asked if we could go pick up the lava cakes, they told us no and that they were closed already, it Was **:** when I called so they weren't closed yet. I paid $** total for on large pizza w half * toppings and half just cheese and a * liter soda. I regret tipping the delivery guy, I also regret not listening to all the specials to order what I actually want instead of feeling pressured to order easiest thing.*I would like to have some better customer service from David the driver but especially the manager I didn't catch his name. Also would like to be compensated for the negative experience but at the very least to get my * orders of llava cakes we asked for.

GetHuman3482510 did not yet indicate what Domino's Pizza should do to make this right.

How GetHuman3482510 fixed the problem

We are waiting for GetHuman3482510 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Domino's Pizza customer problems.
What Do I Do If My Domino's Order Is Missing Something?How do I get Domino's Pizza to refund my charge?How do I make a complaint to Dominos?
Do you have a customer issue as well?
We can help you get Domino's Pizza's attention and get better help faster. Tap below to get started.
Having Domino's Pizza issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Domino's Pizza

Store Feedback issue
Reported by GetHuman3482510
Aug 26th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 4240 others
0 customers following this
Items needed
Your name
Location of restaurant
Order number

Timeline

GetHuman3482510 started working on this issue
Aug 26th, 2019 6:34am
GetHuman3482510 indicated the issue is not fixed yet.
Aug 31st, 2019 9:06am
GetHuman3482510 indicated the issue is not fixed yet.
Sep 5th, 2019 12:54am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies