I am extremely offended by the way I was treated by an old man (Don?) at your Monroe Oh...

GetHuman-clrk's customer service issue with Domino's Pizza from May 2019

Help with my Domino's Pizza issue
First: share to improve GetHuman-clrk's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-clrk may need:
Your name, Location of restaurant, and Order number
The issue in GetHuman-clrk's own words
I am extremely offended by the way I was treated by an old man (Don?) at your Monroe Ohio location. I tried to call in an order on **** around *:** p.m. I was on hold for over * minutes, so I placed the order online. Your tracker said that my order was ready around *:**, so I went to pick up my order, only to wait in the drive through line while the same guy laughed and chatted with someone in the car in front of me. At *:**, I went inside to get my order so that my food wouldn't be cold. A different employee took my money but couldn't find my order. The old guy then turned around talking over him, slamming a box in the trash, and griping about something else. I told him that the tracker said my food was ready, he said he didn't care what it said and I could wait. I made a comment about hurrying because I was missing one of my favorite t.v. shows, then he started lecturing me about tv...I told him my food was supposed to be ready and they needed to hurry(it had been over ** minutes since the order was placed), then after all of that he told the kid to give my money back and he cancelled the order. I have been a customer there for a long time, and I promise I will never place an order there again. Jets pizza was more than happy to take my money and not be rude.

GetHuman-clrk did not yet indicate what Domino's Pizza should do to make this right.

How GetHuman-clrk fixed the problem

We are waiting for GetHuman-clrk to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Domino's Pizza customer problems.
What Do I Do If My Domino's Order Is Missing Something?How do I get Domino's Pizza to refund my charge?How do I make a complaint to Dominos?
Do you have a customer issue as well?
We can help you get Domino's Pizza's attention and get better help faster. Tap below to get started.
Having Domino's Pizza issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Domino's Pizza

Customer service issue
Reported by GetHuman-clrk
May 20th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2249 others
0 customers following this

Timeline

GetHuman-clrk started working on this issue
May 20th, 2019 12:44am