I am extremely offended by the way I was treated by an old man (Don?) at your Monroe Oh...

GetHuman-clrk's customer service issue with Domino's Pizza from May 2019

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The issue in GetHuman-clrk's own words
I am extremely offended by the way I was treated by an old man (Don?) at your Monroe Ohio location. I tried to call in an order on **** around *:** p.m. I was on hold for over * minutes, so I placed the order online. Your tracker said that my order was ready around *:**, so I went to pick up my order, only to wait in the drive through line while the same guy laughed and chatted with someone in the car in front of me. At *:**, I went inside to get my order so that my food wouldn't be cold. A different employee took my money but couldn't find my order. The old guy then turned around talking over him, slamming a box in the trash, and griping about something else. I told him that the tracker said my food was ready, he said he didn't care what it said and I could wait. I made a comment about hurrying because I was missing one of my favorite t.v. shows, then he started lecturing me about tv...I told him my food was supposed to be ready and they needed to hurry(it had been over ** minutes since the order was placed), then after all of that he told the kid to give my money back and he cancelled the order. I have been a customer there for a long time, and I promise I will never place an order there again. Jets pizza was more than happy to take my money and not be rude.

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Domino's Pizza

Customer service issue
Reported by GetHuman-clrk
May 20th, 2019 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2249 others
0 customers following this


GetHuman-clrk started working on this issue
May 20th, 2019 12:44am