My wife ordered a pizza from your location at **** Vinewood Ln N Ste **, Plymouth, MN...
GetHuman-summitgu's Store Feedback issue with Domino's Pizza from May 2019
Help with my Domino's Pizza issue
First: share to improve GetHuman-summitgu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-summitgu may need:
Your name, Location of restaurant, and Order number
The issue in GetHuman-summitgu's own words
My wife ordered a pizza from your location at **** Vinewood Ln N Ste **, Plymouth, MN *****. The delivery driver pulled up to our driveway then never came to the door. He left without delivering the pizza. My wife called and was greeted by a rude employee who said the wait time was two hours. My wife explained your online app said the wait was much shorter and before she could even tell her the driver came and left without delivering the pizza and started to berate my wife and lecture her about how they had no control over what time your app says and went on to explain how busy they were. Let me ask you this:**Why would anyone ever want to order from your business when you lie about delivery time through your app then use the app as an excuse for being late. Why would anyone expect to wait up to two hours for food? Why would anyone ever want to do business with a company that doesn't see any fault in their business practices and blames their customers. Are people supposed to order two hours in advance in hopes they will be hungry by the time their food arrives. Are people supposed to put their life on hold and sit at home for two hours? What if the pizza does arrive in say ** minutes and you are not hungry yet or decided to run errands expecting you had two hours but it came early. Your business model and employees are horrible. Will never get pizza from you again unless I have no choice.
GetHuman-summitgu did not yet indicate what Domino's Pizza should do to make this right.
I have an issue with Domino's Pizza too
How GetHuman-summitgu fixed the problem
We are waiting for GetHuman-summitgu to fix the problem and share the solution with the rest of us customers.
Please help with my Domino's Pizza issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Domino's Pizza customer problems.