I am a bookkeeper for a program in the school district of monroe county florida. Today...

GetHuman2092015's customer service issue with Domino's Pizza from February 2019

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The issue in GetHuman2092015's own words
I am a bookkeeper for a program in the school district of monroe county florida. Today I called local dominoes to order pizza as a reward for students and we do monthly. We use district funds for our purchases and only have pretty cash. We do not have Internal funds or make school checks through this program. We are connected to the high school and service highs school student. I have been ordering pizza for years and years through the school system and now we are being refused due to needed to pay cash. The pizza is going to the front office of the high school and being eaten by students. But the local dominoes is saying that they will not honor the no tax and discounted price due to paying cash. On top of this problem the customer service of the manager names Stephanie Ransom was appalling. She was rude and hung up on me when I asked for Information on the local owner and corporate Information. The schools in key west order large amounts of pizza and dominos will lose substantial business because of not only the refusal to accommodate the need* For cash payments and also for the rude and un helpful.demenor of the staff. Please help me resolve this matter so we can continue to use this vendor. Today after i was hung up on at dominoes I called pizza hut and they were so very helpful and delivered our pizza quickly and took our cash as well as stuck to the school no tax policy and discounted price.

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Domino's Pizza

Customer service issue
Reported by GetHuman2092015
Feb 1st, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 946 others
0 customers following this

Timeline

GetHuman2092015 started working on this issue
Feb 1st, 2019 5:04pm

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