On multiple occasions order is wrong, but my recent order was also wrong so like other...

GetHuman2088486's customer service issue with Domino's Pizza from February 2019

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The issue in GetHuman2088486's own words
On multiple occasions order is wrong, but my recent order was also wrong so like other times I called to notify them and get the correct items made. This time the employees purposely made my replacements clearly wrong again but decided to over cook it til it was burnt. Clearly this was done out of spite. When I tried to call store again to notify a manager they decided to put me on hold for ** mins then hang up on me. They have caller id so they can see who is calling so when I tried calling again after the long hold and being hung up on they completely refused to answer the phone. If employees are so spiteful they would go to these far of extremes to do this type of thing to a customer how do I know they did not do or could do something to others like spit in my food or worse? When employees will do such unacceptable things to a paying customer on top of keeping you from speaking to anyone in management then this franchise location should be shut down and these employees terminated before they do something that harms someone’s health! I truly do hope corporate will look into this location and take action. This location has numerous complaints and horrible reviews online from many customers. Obviously this is a location that operates on their own rules and do not care how bad they are making dominos look to the public.

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Domino's Pizza

Customer service issue
Reported by GetHuman2088486
Feb 1st, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 941 others
0 customers following this
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GetHuman2088486 started working on this issue
Feb 1st, 2019 4:01am

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