I just threw my pizza box in the trash, it can’t be recycled after having a pizza in it...
GetHuman-gabrion's customer service issue with Domino's Pizza from January 2019
Help with my Domino's Pizza issue
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The issue in GetHuman-gabrion's own words
I just threw my pizza box in the trash, it can’t be recycled after having a pizza in it. It caused me to wonder how many tons of cardboard get thrown away from your company, and it bothers me, in fact it makes me want to stop ordering pizza. Could your marketing team design a reusable box that pizza is delivered in? As a customer I would be willing to pay a refundable deposit for the box. The first time I order a pizza with the box the deposit gets added to my bill. Maybe it’s a ten dollar sign up fee. After that my pizza is delivered in the same kind of box and the driver takes away the previous one to be cleaned and reused. Maybe as an incentive people using this service get a dollar or two off their pizza. If the buy-in was ten dollars, I’m incentivized as a customer because I know the box will ultimately pay for itself. It also captures a portion of the market where the service is offered because people with this box won’t order from your company’s competitors. From a marketing stand-point it’s advertised as your company trying to go green. A freshman in marketing could sell that. In my hippy town I think this would be a huge success.*As a customer I would not hesitate to use a service like this, and it would buy my loyalty. *Just an idea. **Gabe Kisler*Bend, Oregon
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