Soooo here we go.!**DOMINO’S STORE *****, PATRICK MILL Location.......**Not saying anyt...
GetHuman1907608's customer service issue with Domino's Pizza from January 2019
Help with my Domino's Pizza issue
The issue in GetHuman1907608's own words
Soooo here we go.!**DOMINO’S STORE *****, PATRICK MILL Location.......**Not saying anything about the fact that we always get wrong ordered food, * hour delivery times on said ** min delivery time, always ordering extra cheese and never having hardly any, then don’t order extra cheese and it’s loaded... No not saying ANYTHING or griping about that... but tonight... oh boy tonight takes the cake!*Ordered, got wrong bread.. we ordered stuffed bread with cheese... it’s stuffed with jalape*os... ok fine... I tell the wife I’m out at the moment.. call the store tell them and I can come and pick up the right order... NO BIGGIE*until.......*I go in, and have to wait and as I’m waiting for the cheese stuffed bread.. I’m watching the teens make the pizzas etc...*One in particular was wearing NO gloves.... while putting toppings in pizza..... putting YOUR wings in boxes.... getting the dough ready for other pizzas, touching his face hair......CROSS CONTAMINATION everywhere.. the others were wearing gloves... but not this one.*So I simply watch for a minute or so and watch him touching everything... *I’ve seen enough... I ask for a manager ... obviously after a few minutes... the same kid I asked if there was a manager there comes back and says yes he’s the manager... I say well you might be the shift manager but you’re def not the manager of the whole establishment.. so I tell the Kid, the issue... all while the individual NOT wearing gloves is still touching the pre rolled dough.. *I simply ask are they all not supposed to be wearing gloves.... then the individual NOT WEARING gloves blubbers out that I’m being stupid about raising attention that HE isn’t wearing gloves.. *so yes, then I start talking to no gloves boy... and say I’m being stupid! You’re being stupid , put gloves on... I’ve watched you cross contaminate a few orders.. he says is it your pizza! I said it doesn’t matter if it’s my pizza or not... all while I’m getting louder... as I see older adults I’m back ... COMPLETELY ignoring what was going on..... I say to the kid shift manager I want his name the kid wearing NO gloves name, and general manager name etc... Shift manager tell the individual with NO gloves to go... go to the back... and he does.... but to go back and start sparring with other teen employees, implying to me that he’s basically ready to throw down.... I ask kid shift manager is there not a store manager here.. FINALLY a guy named Chris Evans, who says he’s been with Dominos for **years comes to the front... so I go through the whole bang again.. and individual with NO gloves strolls back to the front AGAIN touching dough with NO gloves ... words were said again he says I’m calling him stupid blah blah blah... so I’m ending this ordeal after I got names etc.... as I’m walking out the door , all the teens are all laughing and yelling BYEEE!, soo I turn my butt right back around and walk back in.... looking at all the employees that were laughing and yelling... and here comes “Chris” the said manager ..... I say really! This is what you allow in here, he says he’s trying to take care of it... *I’m thinking he isn’t doing **** bc the kid with MO gloves STILL hasn’t put on gloves and is on one side of the store and “Chris” was in the other.... *as I’m turning to walk out again... “Chris” says if I want to call Dept of Health feel free... I turn and say I will MOST DEF. be calling the dept. of Health, District Manager and ANYONE OF ANY IMPORTANCE AT Dominos!*Yes voices were raised , language wasn’t the best it should have been, but do not tell me you’re taking care of something when you’re not! *So watch your orders from this location ... Just know, it’s acceptable, that they don’t wear gloves while touching raw food, and then packing your wings (chicken) and touching their face and hair...*NOT ACCEPTABLE...
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