Pizza ordered, paid for and no delivery o mr courtesy call.

GetHuman1639174's customer service issue with Domino's Pizza from November 2018

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The issue in GetHuman1639174's own words
I was trying to feed my family ... I ordered a pizza last night for dinner for my family from Store address **** N Oak TRWY, Gladstone, mo *****. After waiting for * and a half hours, my pizza was never delivered, nor did I receive a phone call and there was no answer at the store. I finally called another Dominos on antioch rd and was informed that everyone from the north oak atore walked out and quit. This was very upsetting to mt family, kids and I. I spoke to Brent, the GM from that store today, he did return my money to my card, states it will take * days until I receive it. Brent was very rude, unprofessional, not once apologized to me, didn't offer me any future discounts or free pizzas to compensate me for my time, waiting up late for my pizza to be delivered , that was never delivered, my kids went to bed hungry, as well as myself and husband. This is very upsetting to me and I would like to be taken care of for in the future to be able to feed my family of * at Domino's Pizza cost. Also, when I request a contact number for corporate or district manager, Brent was very rude again and hung up on me. Very very upsetting.
Frustrating because this was our dinner and we were hungry
I want to be compensated
Tried but very rude gm at the store named Brent
I have an issue with Domino's Pizza too
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Domino's Pizza

* pizzas , cinnamon stix and icing
Customer service issue
Reported by GetHuman1639174
Nov 27th, 2018 - 9 mons ago
I have an issue with Domino's Pizza too
Not resolved
Seen by 7 customers so far
Similar issue to 429 others
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Timeline
GetHuman1639174 started working on this issue
Nov 27th, 2018 6:36pm