I placed my order at *:**pm on **********. I received an email stating delivery time wa...

GetHuman1488063's customer service issue with Domino's Pizza from November 2018

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The issue in GetHuman1488063's own words
I placed my order at *:**pm on **********. I received an email stating delivery time was **- ** minutes. It's now **:**pm and I still have not received my order. I called the store directly and spoke with the manager. She informed me that the wait time increased because more orders were put in. The tracker said my order was out the oven at *:**. *Why would I want a pizza that's * hours cold? I love Domino's and order from here frequently. This is the second time that I have had this issue with this location. If I had not paid with credit, I would send the pizza back whenever I get it. It's now almost two and a half hours and I still don't have my dinner!
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Domino's Pizza

Customer service issue
Reported by GetHuman1488063
Nov 4th, 2018 - a mon ago
I have an issue with Domino's Pizza too
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Seen by 1 customer so far
Similar issue to 351 others
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Timeline
GetHuman1488063 started working on this issue
Nov 4th 2:32am