On Sunday ********** about * pm, I made an order online ($**.**) for * pizzas, a chicke...

GetHuman1312324's customer service issue with Domino's Pizza from October 2018

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The issue in GetHuman1312324's own words
On Sunday ********** about * pm, I made an order online ($**.**) for * pizzas, a chicken sandwich, and brownies. At *:** pm the tracker said: "Rosalyn double-checked your order for perfection". At **:** pm I called to find out what was going on. The man at the other end said at first, it was not there I placed the order. Then, after giving him the tracker information, he put me on hold and never came back. I tried again at **:** pm and was told they were having delivery problems. I was never called prior to that or was sent an email informing me of the problem. *At **:** am a man (Henry Baez) called saying he was on his way. At **:** am he called again telling me he was downstairs. *My question: Is this any way to treat a customer. No call, no apology and having to wait many hours. Yet, I was still charged for such poor service.

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Domino's Pizza

Customer service issue
Reported by GetHuman1312324
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 289 others
0 customers following this


GetHuman1312324 started working on this issue
Oct 10th, 2018 10:38pm