Change my payment to another credit card. I don't know my account no.

GetHuman5781534's customer service issue with Dominion Virginia Power from February 2021

Help with my Dominion Virginia Power issue
The issue in GetHuman5781534's own words
The problem: Change my payment to another credit card. I don't know my account no.

GetHuman5781534 did not yet indicate what Dominion Virginia Power should do to make this right.

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Dominion Virginia Power

Customer service issue
Reported by GetHuman5781534
Feb 24th, 2021 - 2 months ago
Fixed
Seen by 7 customers so far
Similar issue to 132 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number

Timeline

GetHuman5781534 started working on this issue
Feb 24th 7:30pm
GetHuman5781534 confirmed the issue is fixed. Hooray!
Feb 24th 11:43pm
GetHuman5781534 confirmed the issue is fixed. Hooray!
Feb 24th 11:45pm
GetHuman5781534 indicated the issue is not fixed yet.
Feb 24th 11:46pm
GetHuman5781534 confirmed the issue is fixed. Hooray!
Feb 26th 6:27am

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