my address is ***** Mason Ave Chester va. A electric pole was damaged in **** and a new...

GetHuman-spops_'s Complaint issue with Dominion Virginia Power from August 2020

Help with my Dominion Virginia Power issue
First: share to improve GetHuman-spops_'s odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-spops_ may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-spops_'s own words
my address is ***** Mason Ave Chester va. A electric pole was damaged in **** and a new one was installed in **** , the old pole is still standing and need to be removed from the site I have asked for this to happen and it still has not been removed, one employ told my brother in lay I would have to have the cable wires removed from the old pole, which is crazy I do not have any authority to tell the cable co that it needs to move the wires I do not own the pole. **Sincerly Dallas Coen **********

GetHuman-spops_ did not yet indicate what Dominion Virginia Power should do to make this right.

How GetHuman-spops_ fixed the problem

We are waiting for GetHuman-spops_ to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dominion Virginia Power's attention and get better help faster. Tap below to get started.
Having Dominion Virginia Power issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Dominion Virginia Power

Complaint issue
Reported by GetHuman-spops_
Aug 20th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 132 others
0 customers following this

Timeline

GetHuman-spops_ started working on this issue
Aug 20th 6:26pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers