Before contacting them, items GetHuman-trollmod may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-trollmod's own words
Dont have mybill handy was threatened with cut off .... Dont have anyway to get acct number because your system is trash and doesnt work with smartphones... Spent * hours over * days trying to pay this fking bill...is a Class action lawsuit needed? my time is limited and valuable to me. Time is money ... Why does it take so fking long to pay a god dam bill... Why do i have to go through a pay service? None of the other bills require this ...i can pay my insurance to my insurance... Stupid as ****.
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