Need power on ASAP

GetHuman-haelocra's customer service issue with Dominion Virginia Power from September 2018

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Help with my Dominion Virginia Power issue
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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-haelocra's own words
Get it turned on ... I just moved into a new residence I called on **** to get power-lights turned on . They got all my info said theyd be out sometime today to turn it on today. I get off work still no electricity and no one called to give me any reason why they could not do it I need my power on ASAP
I came home expecting power instead it was an empty dark house and they didn’t even call to say they coukdnt do it
Power turned on immediately
New customer
I have an issue with Dominion Virginia Power too
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Dominion Virginia Power

Electric
Customer service issue
Reported by GetHuman-haelocra
Sep 19th, 2018 - 6 mons ago
I have an issue with Dominion Virginia Power too
Not resolved
Seen by 7 customers so far
Similar issue to 322 others
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Timeline
GetHuman-haelocra started working on this issue
Sep 19th, 2018 4:36am