We bought new travel trailer in **** with a Dometic *** toilet. Not long after we had a...
GetHuman3777201's customer service issue with Dometic Group from October 2019
Help with my Dometic Group issue
First: share to improve GetHuman3777201's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3777201 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman3777201's own words
We bought new travel trailer in **** with a Dometic *** toilet. Not long after we had an odour that has been persistent ever since. Found out this summer there have been issues with this model toilet. Removed the toilet last Friday and when tipped it to look at bottom old urine, etc. Started leaking out from where bowl connects to seat. Now know where smell issue is. I took it apart and the inside was gross and odour is what we have been smelling since trailer was used for less than two weeks, back in ****. We have had trailer back to see if was a odour stack issue. I had sent pictures last Friday to the Dometic.com site showing the interior and the model sticker serial numbers, etc. My wife said we are not reinstalling this toilet but need something done quick so can winterized the trailer. The toilet looks brand new on the exterior but can’t believe the interior would be able to get waste in their that can’t escape. We are wondering what you can suggest doing. I did google the issue on UTbe and found where other models of Dometic toilets do not have the ***’s issues. It would be appreciated if someone could get back to me ASAP. We should not be having to deal with a problem we had no idea was the fault of the toilet for our smell issues since it was new.
GetHuman3777201 did not yet indicate what Dometic Group should do to make this right.
I have an issue with Dometic Group too
How GetHuman3777201 fixed the problem
We are waiting for GetHuman3777201 to fix the problem and share the solution with the rest of us customers.
Please help with my Dometic Group issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman3777201 indicated the issue is not fixed yet.
Oct 16th, 2019 11:50pm
GetHuman3777201 indicated the issue is not fixed yet.
Oct 17th, 2019 8:32pm
GetHuman3777201 indicated the issue is not fixed yet.
Oct 21st, 2019 12:19pm
Paying Too Much for TV?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies