The manager of store ******Was at firstthroughly unhelpful*when I explained I needed a...

GetHuman3942373's customer service issue with Dollar Tree from November 2019

Help with my Dollar Tree issue
The issue in GetHuman3942373's own words
The manager of store ******Was at firstthroughly unhelpful*when I explained I needed a cart because of an injury she just said "well they must all be in the parking lot or with customers"*& then just said - I don't know what to tell you & then when I got frustrated ( I admit I did because I am in a lot of pain these days & this meant I couldn't buy my groceries) she got nasty with me & so I *I limped around the store ( literaly) & when I was forced to go through her line because there were no others open I asked her name & she Raised her voice to me, like Loud & got even more hostile so I decided to try & diffuse things because it was getting totally out of hand*I opened my mouth & started to apogize & she said " Uhuh - No Thank You Goodbye & actually *Raised her hand *I told her I was trying to apologize & that seemed to m ake her even more hostile*I pointed out that I was a regular customer which I Was until today & said " you can ask that you lady right there & gestured to another cashier I have never been anything but nice here" she Yelled "yes you have before today but I'm not having it Goodbye"*Oh she also cursed me just saying*I want something Done about this*I have honestly never bee treated so Aupaulingly unprofessionaly inmy entire life

GetHuman3942373 did not yet indicate what Dollar Tree should do to make this right.

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Dollar Tree

Customer service issue
Reported by GetHuman3942373
Nov 15th, 2019 - a year ago
Not resolved
Seen by 34 customers so far
Similar issue to 880 others
0 customers following this
Items needed
Order number
Billing address
Email address
Phone number
Name on account

Timeline

GetHuman3942373 started working on this issue
Nov 15th, 2019 4:14pm
GetHuman3942373 confirmed the issue is fixed. Hooray!
Nov 15th, 2019 8:30pm
GetHuman3942373 indicated the issue is not fixed yet.
Nov 15th, 2019 8:43pm
GetHuman3942373 shared this issue with friends on Facebook
Nov 25th, 2019 10:58am

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