I had the cling wrap, lysol, coupons and the wet and wild. I got * cling wrap * lysol...

GetHuman-amypfiel's Complaint issue with Dollar Tree from May 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-amypfiel's own words
I had the cling wrap, lysol, coupons and the wet and wild. I got * cling wrap * lysol bowl cleaners and she told me I could only use * coupons per day I told her that's not true she read on the policy where it said * like coupons and I tried to explain that to her and she got an attitude. But I was completely fine with that and moved on to the next which was wet and wild I got * mascaras and they beeped I asked her did it beep? I was about to tell her to just void those and I would put them back then she threw my coupons and mascaras on the counter and yelled this is why I dont deal with these coupons!!! I said well isn't that your job. She said excuse me what did you say? I said again isn't dealing with coupons your job.. she then said she had an attitude because my coupon wouldn't go through which is false because I had no problem with my coupon not scanning only the fact that she embarrassed me and threw my stuff down and told me doesn't deal with coupons. Which is part of her job description.**Acted like she was ready to fight the manager was just as rude and told me they domt accept $* coupons it's a new policy stuck the paper up and kept pointing at it rudely. I kept my cool the whole time and was nice until she threw my stuff oh no that's not going to work . I left them a whole cart of stuff to put back up. **This was the most horrible and humiliating experiences I've ever had at dollar tree.*This was in abbeville sc I forgot the managers name but shes an old lady with white hair the cashiers name is lakeyshia.*I may not be shopping at dollar tree anymore. Employees need to know the policy a little better because it says in the policy that they not only accept $* but also over $* but will be adjusted to price. This situation was uncalled for.

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Dollar Tree

Complaint issue
Reported by GetHuman-amypfiel
May 19th, 2019 - 2 years ago
Seen by 10 customers so far
Similar issue to 863 others
0 customers following this
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GetHuman-amypfiel started working on this issue
May 19th, 2019 8:07pm
GetHuman-amypfiel confirmed the issue is fixed. Hooray!
May 20th, 2019 10:12am
GetHuman-amypfiel confirmed the issue is fixed. Hooray!
May 20th, 2019 10:14am
GetHuman-amypfiel confirmed the issue is fixed. Hooray!
May 20th, 2019 10:15am

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