Dollar Shave Club Customer Service

Answers to Common Problems

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As for contacting Dollar Shave Club, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Dollar Shave Club.
Are Dollar Shave Club products suitable for sensitive skin? Yes, Dollar Shave Club offers products that are suitable for sensitive skin. We understand that individuals with sensitive skin require... Read more
Can I customize my shipment frequency? Yes, at Dollar Shave Club, you have full control over your shipment frequency. We understand that everyone has different grooming needs... Read more
How do I request a replacement part from Dollar Shave Club? If you noticed that your blade handle is broken, or if you found that you a missing your blades or shaving cream, we can show you the... Read more
What are the different types of razors available at Dollar Shave Club? At Dollar Shave Club, we offer a variety of razors to ensure you find the perfect fit for your shaving needs. Our selection includes 1. The humble but effective two-blade razor: This basic yet reliable razor provides a smooth shave without any frills. Perfect for those who prefer a simple and straightforward shaving experience. 2. For an intermediate option, we have the four-blade razor: It offers an extra level of closeness and precision, ideal for those who want a closer shave or have denser facial hair. 3. For the ultimate shaving experience, our top-tier razor is the six-blade option: It provides maximum comfort, efficiency, and a closer-than-ever shave. This razor is perfect for individuals with sensitive skin or those who want an extraordinarily smooth shave. Regardless of which option you choose, Dollar Shave Club guarantees high-quality razors delivered conveniently to your door at affordable prices.... Read more
How often should I change my razor blade? We recommend changing your razor blade every 5-7 shaves for optimal performance and a consistently close shave. This guideline aims... Read more
What is the cost of shipping for Dollar Shave Club products? The cost of shipping for Dollar Shave Club products is included in the overall subscription fee. With our affordable pricing model,... Read more
How Do I Cancel My Dollar Shave Club Account? You've been getting regular shipments of your Dollar Shave Club box all year but now you think it's time to take a little break. This... Read more
Are Dollar Shave Club products available internationally? Yes, Dollar Shave Club products are available internationally. They expanded their shipping services in 2018 to include international... Read more
Can I pause or skip a shipment? Yes, you have the flexibility to pause or skip a shipment with Dollar Shave Club. We understand that your grooming needs may vary,... Read more
How do I cancel my Dollar Shave Club account? For whatever reason you've decided to cancel your Dollar Shave Club account. Not to worry, we've researched the best and fastest ways... Read more
Can I purchase Dollar Shave Club products in-store? No, Dollar Shave Club products cannot be purchased in-store. Dollar Shave Club operates on a subscription-based model, where members... Read more
What is included in the Dollar Shave Club starter kit? The Dollar Shave Club starter kit includes everything you need for a great shave. It features our high-quality executive razor handle,... Read more
Do I need to be a member to purchase products from Dollar Shave Club? No, you do not need to be a member to purchase products from Dollar Shave Club. While becoming a member offers additional benefits... Read more
How do I recover my Dollar Shave Club account? If for whatever you reason you find yourself locked out of your Dollar Shave Club account, we can help. Here's how you can easily recover... Read more
How do I get a refund from Dollar Shave Club? Subscriptions are amazing until you realize that you don't use certain ones. Dollar Shave Club is amazing but if you need to cancel... Read more
There's more!
Click below to show 1 more questions, answers, and complete guides to common Dollar Shave Club customer support problems.

Recent reasons customers contacted Dollar Shave Club:

I ordered new razor blades last week and they don't fit the handles I purchased from yo...
I have been a satisfied DSC member for several years now and tried to include my son on...
my wife received a package of blades addressed to her with a note thanks for joining th...
I’ve placed three orders with dollar shave club on or around February **. The second of...
i cant figure out my log in and pass word i need to cancell all items due to not being...
My payment information will not update with my new card number. I have updated email a...
I recently moved. I found a stack of DSC cartridges that do not fit the handle I have...
I purchased product from a local retailer six months ago. Just recently when I purchase...
Ok I’m ** n not good on computers please don’t sent me to some secure link n go away pl...
I've sent you many messages on different sites trying to get the RIGHT Razor Blades the...
I have on many occasions asked for someone to get me a phone number.*I have used your p...
bought a razor and a box of four blades but the handle cant get the blades out what do i do

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Does GetHuman work with Dollar Shave Club?

GetHuman does not work with Dollar Shave Club's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Dollar Shave Club at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Dollar Shave Club's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Dollar Shave Club at a Glance

Dollar Shave Club has no phone number
Dollar Shave Club has no chat option
Dollar Shave Club has no customer email
Dollar Shave Club has 1 help forum
Dollar Shave Club has 1 twitter handleBEST
Dollar Shave Club has no facebook page
Dollar Shave Club Phone Number and Contact Information

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