This is about the seventh email to your club. I made a one time purchase on ebay for...

GetHuman4850622's Cancel Account issue with Dollar Shave Club from May 2020

Help with my Dollar Shave Club issue
First: share to improve GetHuman4850622's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4850622 may need:
Username, Password, and Email address on the account
The issue in GetHuman4850622's own words
This is about the seventh email to your club. I made a one time purchase on ebay for $**.***that I was not happy with, the razor is too bulky. I have also tried to call and with the virus going on I guess you stay closed more then open.* I was not aware that my account information would be given to you through ebay and I certainly did not intend to join your shave club.* I have received two more shipments that I am returning. I do not see the need for a collection service to charge $**.** to stop a membership I did not join in the first place. * Your understanding and cooperation in stopping any further shipments, canceling a membership I did not make, and deleting my personal account information from your records will be greatly appreciated. Thank you.

GetHuman4850622 did not yet indicate what Dollar Shave Club should do to make this right.

How GetHuman4850622 fixed the problem

We are waiting for GetHuman4850622 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dollar Shave Club's attention and get better help faster. Tap below to get started.
Having Dollar Shave Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Dollar Shave Club

Cancel Account issue
Reported by GetHuman4850622
May 20th, 2020 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1985 others
0 customers following this

Timeline

GetHuman4850622 started working on this issue
May 20th, 2020 11:50pm