I had ordered * items. And I ask to get it now instead off waiting for my box. So I was...

GetHuman4410035's customer service issue with Dollar Shave Club from February 2020

Help with my Dollar Shave Club issue
The issue in GetHuman4410035's own words
I had ordered * items. And I ask to get it now instead off waiting for my box. So I was wondering did the three items come through it was shampoo conditioner and body wash? And the cost of shipping fee, so I wanna make sure I wasn’t charged A shipping fee for each item because it should only be one shipping fee because you can put it all in one box. Opposite and so do you want it now or with box and I didn’t get no summary of how much it would cost at the end. So I’m just a little confused. If someone can please let me know if my three orders are coming and if I was only changed one shipping fee?

GetHuman4410035 did not yet indicate what Dollar Shave Club should do to make this right.

How GetHuman4410035 fixed the problem
Yes the helped with my issue right away. All I did was GOOGLE Dollar shave club email address and I scrolled down to the one that said Dollar Shave Club Help Center. I emailed them with my issue and they got back with me really within a couple hours, I did not even take ** hours.
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Dollar Shave Club

Customer service issue
Reported by GetHuman4410035
Feb 29th, 2020 - a year ago
Fixed
GetHuman4410035 shared how to fix
Seen by 9 customers so far
Similar issue to 1746 others
0 customers following this
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Timeline

GetHuman4410035 started working on this issue
Feb 29th, 2020 3:23pm
GetHuman4410035 confirmed the issue is fixed. Hooray!
Feb 29th, 2020 11:03pm