I have tried several times to cancel my account. DSC's bot keeps giving me a link that...

GetHuman4153525's Cancel Account issue with Dollar Shave Club from December 2019

Help with my Dollar Shave Club issue
The issue in GetHuman4153525's own words
I have tried several times to cancel my account. DSC's bot keeps giving me a link that is faulty and directing me to a page that never fully loads. I want my account cancelled! I have also sent an email and received NO RESPONSE! This is the WORST customer service I have EVER dealt with!

GetHuman4153525 did not yet indicate what Dollar Shave Club should do to make this right.

How GetHuman4153525 fixed the problem
I emailed them twice. I threatened to report to the BBB. I may have jumped the gun considering that it was the holidays* however, I was galled that there was no customer service number, that I had not received a timely response for my first email and that the link was faulty. :(
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Dollar Shave Club

Cancel Account issue
Reported by GetHuman4153525
Dec 26th, 2019 - 10 months ago
Fixed
GetHuman4153525 shared how to fix
Seen by 5 customers so far
Similar issue to 2318 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4153525 started working on this issue
Dec 26th, 2019 2:45pm
GetHuman4153525 shared this issue with friends on Facebook
Dec 26th, 2019 2:52pm
GetHuman4153525 shared this issue with followers on Twitter
Dec 26th, 2019 2:53pm
GetHuman4153525 indicated the issue is not fixed yet.
Dec 26th, 2019 7:15pm
GetHuman4153525 confirmed the issue is fixed. Hooray!
Dec 27th, 2019 3:13pm