I never received September's box but was charged. I've had a pretty ongoing issue since...

GetHuman-joshsext's customer service issue with Dollar Shave Club from October 2019

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The issue in GetHuman-joshsext's own words
I never received September's box but was charged. I've had a pretty ongoing issue since I moved. I desperately need my box! I had to.go but a $** Gillett product that was quite disappointing because for.some reason September was never delivered,.and my pay.ent method needed update once the October payment tree rolled around, which I've since fixed, an also awaiting October's box. Very confusing, I know , but long story short, I NEED MY BOXES! Please! I cant afford to keep paying subscription fees for product I'm not receiving, and then having to also go buy blades from the store. I've always experienced stellar customer service *And am confident that this will be resolved soon. P.S. I PREFER THE CHAT OPTION, over this email method, and why doesn't DSC have a customer number? Not cool.

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Dollar Shave Club

Customer service issue
Reported by GetHuman-joshsext
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 9340 others
0 customers following this

Timeline

GetHuman-joshsext started working on this issue
Oct 19th, 2019 8:02pm