I had an order shipped and charged on ********. For four blades and a tube of shave but...
GetHuman-milesde's customer service issue with Dollar Shave Club from November 2018
7 views | 3041 similar | 0 following
Help with my Dollar Shave Club issue
First: share to improve GetHuman-milesde's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-milesde's next move: find and follow the right step-by-step guide.
Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-milesde will need to dig through the advice provided by Dollar Shave Club, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-milesde can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Dollar Shave Club has better answers for you: Dollar Shave Club Help Center
Before contacting them, items GetHuman-milesde may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-milesde's own words
I had an order shipped and charged on ********. For four blades and a tube of shave butter. To Richard Franklin at***** Marie Dr. Girard, Ohio ***** the blades were the ones I always get no problem.*I opened the box yesterday on Thanksgiving Day to use the shave butter and low a behold you people sent me shave lather. I was so darn disappointed . so I used it in the emergency I had before me. With all my company coming. I got cut four times I was so mad. I threw it out! very disappointing. I want my tube*Of shave butter like it should have been. Never send me that junk again. Replace the large tube*Of shave butter I paid for. On the ******** or I will be leaving dollar shave club since your packers and shippers don’t read or look at what they are sending compared*To what is iordered. Please send as son as possible. Rick
GetHuman-milesde did not yet indicate what Dollar Shave Club should do to make this right.
I have an issue with Dollar Shave Club too
How GetHuman-milesde fixed the problem
We are waiting for GetHuman-milesde to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.