Hello,**I am reaching out because I have not received my April and June razor shipment...

GetHuman-playsant's customer service issue with Dollar Shave Club from August 2018

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Help with my Dollar Shave Club issue
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Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-playsant will need to dig through the advice provided by Dollar Shave Club, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-playsant can let us know if they help or not.
The issue in GetHuman-playsant's own words
Hello,**I am reaching out because I have not received my April and June razor shipment. At first I thought it might be a delay, but not it has been well over a month and I have yet to receive anything. I checked on line and the last tracking information I see is that it’s on its way. **Please resend me the last * shipments as I have yet to receive anything since March. **This is the *nd time this happens, where I am not getting my razor shipments. This is truly ruining my experience as I am getting to my August shipment and STILL haven’t received April or June. **Please let me know how to proceed, or I will have to cancel my Membership, and I really like your services. **Thank you **Name: Rafael Santana**Address: ***** SW **rd Street Miami,FL ******United States

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Dollar Shave Club

Customer service issue
Reported by GetHuman-playsant
Aug 1st, 2018 - 4 years ago
Seen by 10 customers so far
Similar issue to 1141 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-playsant started working on this issue
Aug 1st, 2018 3:29am
GetHuman-playsant indicated the issue is not fixed yet.
Aug 1st, 2018 3:33am
GetHuman-playsant confirmed the issue is fixed. Hooray!
Aug 2nd, 2018 5:51am