You people took $*.** extra out of my account for something that cost only $*.oo. S*H...

GetHuman756772's customer service issue with Dollar Shave Club from June 2018

3 views
 | 
110 similar
 | 
0 following
Help with my Dollar Shave Club issue
Before contacting them, items GetHuman756772 may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman756772's next move: go to the Dollar Shave Club help center.
Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman756772 will want to follow the link below to head to their help center. We will check on GetHuman756772 later to make sure it's all set or try to help escalate.
Dollar Shave Club Help Center
The issue and preferred resolution, in GetHuman756772's own words:
You people took $*.** extra out of my account for something that cost only $*.oo. S*H was free. I still haven't got what I ordered,but yet it's costing me more money. I just want to cancel this account. I ordered this off of fb. This is false advertising * Upset* Francis Johnson
I trust that Dollar Shave Club will make this right and come up with a resolution that is fair.
Help with my Dollar Shave Club issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dollar Shave Club's attention and get better help faster. Tap below to get started.
Having Dollar Shave Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dollar Shave Club email you?
This email address isn't valid
Follow this issue
See how GetHuman756772 fixes it.
This email address isn't valid

Dollar Shave Club

Customer service issue
Reported by GetHuman756772
Jun 6th, 2018 - 13d ago
I have an issue with Dollar Shave Club too
Not resolved
Seen by 3 customers so far
Similar issue to 110 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman756772 started working on this issue
Jun 6th 5:20pm