The razor I purchased does not hold the blade in tact any longer. This is crazy since i...

GetHuman-gmarotta's customer service issue with Dollar Shave Club from April 2018

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Help with my Dollar Shave Club issue
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Order number, Billing address, and Email address on the account (if applicable)
GetHuman-gmarotta's next move: go to the Dollar Shave Club help center.
Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gmarotta will want to follow the link below to head to their help center. We will check on GetHuman-gmarotta later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-gmarotta's own words:
The razor I purchased does not hold the blade in tact any longer. This is crazy since it's the second one in a year. Can it be replaced.
I trust that Dollar Shave Club will make this right and come up with a resolution that is fair.
Help with my Dollar Shave Club issue
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Dollar Shave Club

Customer service issue
Reported by GetHuman-gmarotta
Apr 29th, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-gmarotta started working on this issue
Apr 29th 7:16pm