I rented a car online on February **, I was charged $***.** with a balance of $***.** r...

GetHuman5870465's Overcharge/Strange charge issue with Dollar Rent-A-Car from March 2021

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Before contacting them, items GetHuman5870465 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman5870465's own words
I rented a car online on February **, I was charged $***.** with a balance of $***.** remaining at pickup. I got in a * hour line at Orlando International Airport to get my rental. The clerk ask me if I wanted to pay for gas and I told him I did not want any of the extras. I have my own insurance, we will pay for the tolls and I will fill the car up before I return it. He says ok, to sign, so I did and when I get back to the Holtel, he has charged me $***.** in extra fees that I declined. I have called customer service but they will not refund my money. This is fraud. I specifically said I did not want these. I want a refund of $***.** my record * ********* customer service was very rude

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Dollar Rent-A-Car

Overcharge/Strange charge issue
Reported by GetHuman5870465
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 82 others
0 customers following this

Timeline

GetHuman5870465 started working on this issue
Mar 23rd 11:25pm

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