My daughter who lives in Missouri received a vanilla visa gift card from her uncle who...

GetHuman3896526's Refund a Charge issue with Dollar General from October 2020

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The issue in GetHuman3896526's own words
My daughter who lives in Missouri received a vanilla visa gift card from her uncle who lives in Harlan iowa, he purchased the $***.** card from the dollar general in Harlan Iowa, he mailed the card to my daughter in Missouri she opened it took card out called to activate it that's all she did, she then checked balance on there and some company fraudulently took the $***.** dollars off. The name of the place is called ( Help Your Morgage) in Scottsdale Arizona, my daughter dont own her own house and she lives in Missouri with me. That money was for my grandson for diapers and wipes etc. And we have talked to the people and they won't give her the money back can you please help fix this problem because my grandson is sitting here doing without because of this stuff. Not sure what's going on and how that company was able to get the information for that card when it was brand new but my daughter didn't have anything to do with and we need the money put back on the card because my grandson is doing without please fix

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Dollar General

Refund a Charge issue
Reported by GetHuman3896526
Oct 7th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 431 others
0 customers following this

Timeline

GetHuman3896526 started working on this issue
Oct 7th, 2020 10:04pm

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