My daughter who lives in Missouri received a vanilla visa gift card from her uncle who...
GetHuman3896526's Refund a Charge issue with Dollar General from October 2020
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Help with my Dollar General issue
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Dollar General doesn't have a customer phone number that is answered by an agent. Instead, GetHuman3896526 will need to dig through the advice provided by Dollar General, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman3896526 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Dollar General has better answers for you: Dollar General Help Center
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Name on the account, Billing address, and Email address on the account
The issue in GetHuman3896526's own words
My daughter who lives in Missouri received a vanilla visa gift card from her uncle who lives in Harlan iowa, he purchased the $***.** card from the dollar general in Harlan Iowa, he mailed the card to my daughter in Missouri she opened it took card out called to activate it that's all she did, she then checked balance on there and some company fraudulently took the $***.** dollars off. The name of the place is called ( Help Your Morgage) in Scottsdale Arizona, my daughter dont own her own house and she lives in Missouri with me. That money was for my grandson for diapers and wipes etc. And we have talked to the people and they won't give her the money back can you please help fix this problem because my grandson is sitting here doing without because of this stuff. Not sure what's going on and how that company was able to get the information for that card when it was brand new but my daughter didn't have anything to do with and we need the money put back on the card because my grandson is doing without please fix
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