I bought a late Christmas present for my son, it was posted in my card jan*th **** for...

GetHuman-mae_ledf's customer service issue with Dollar General from January 2019

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The issue in GetHuman-mae_ledf's own words
I bought a late Christmas present for my son, it was posted in my card jan*th **** for the amount of $**.**. It was * ($** worth) xbox gift card , and other personal items. On my way to checkout I grabbed the gift cards and pay. When I gave the gift cards to my son, he asked for the receipts because the activation codes were in there. Unfortunately I dont have the receipt... missed places it somehow. I went to the store and asked if they could print me a duplicate copy. The manager say "no, their system are not set up that way". So I am writing to you hoping that you guys are able to help to print me my duplicate receipts. Dollar General is pretty big company around USA. I'm sure I am not the only who have these issue befor. I bought the card not knowing to keep the receipts or read what's on the gift card I understand that. I mean... i bought gift cards before and none of them say keep the receipts, I figured the number on the back of the card is what I need and the cashier input it into their system to activate it! And plus the cashier never told me to keep my receipts! This is very frustrating and I know I'm not the only one has this issue... please help! TIA**Sincerely,*Mae Ledford
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Dollar General

Customer service issue
Reported by GetHuman-mae_ledf
Jan 15th, 2019 - 9 mons ago
I have an issue with Dollar General too
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Seen by 3 customers so far
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GetHuman-mae_ledf started working on this issue
Jan 15th 3:30pm