I was shopping in DG Buffalo Center IA they over charged me for some pop so I asked for...

GetHuman1830547's customer service issue with Dollar General from December 2018

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The issue in GetHuman1830547's own words
I was shopping in DG Buffalo Center IA they over charged me for some pop so I asked for the difference back. The DG person told me I had to bring EVERYTHING back in so she could rering it. I said your kidding. Well I brought EVERYTHING back in and she insisted that I put it back on the counter she wouldn't do it. So as I was putting the bags of * ltr. bottles on the counter & they did Not stand up she accused me of throwing them at her an began her tirade. She said this wasn't her fault & that I had interrupted her Dinner. She kept on and on & I finally said I just want my money back for EVERYTHING, she really went off on her tirade then. She said I had been abusing her and she was going to call the Police. I said "for wanting my money back???" I ASKED her nicely to just stop talking & get my money back to me. I was talking loud by that time because she had me SO UPSET!! ALL I WANTED WAS MY MONEY BACK & TO LEAVE THE STORE & NEVER TO RETURN BY THAT TIME!!!She even said she was quitting & tried to call someone. I just said I didn't care I just wanted my money back.*She said again I was abusing her. She then called the manager & called the police. I waited over an hour to get my money back, was questioned by the police & yelled at by you DG person.*I WILL NEVER SHOP IN A DOLLAR GENERAL AGAIN & I HAVE TOLD ALL OF MY FRIENDS & THEY CAN DECIDE FOR THEMSELVES. *I DID SPEAK TO ANOTHER DOLLAR GENERAL STORE WHO SAID THAT THERE HAD BEEN * OTHER COMPLAINTS ABOUT THAT BUFFALO CENTER STORE IN THE PAST * WEEKS. I WAS THE *TH. YOU HAVE LOST MORE THAN ONE CUSTOMER OVER THIS!!!

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Dollar General

Customer service issue
Reported by GetHuman1830547
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 258 others
0 customers following this

Timeline

GetHuman1830547 started working on this issue
Dec 26th, 2018 11:03am

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