I was shopping in DG Buffalo Center IA they over charged me for some pop so I asked for...

GetHuman1830547's customer service issue with Dollar General from December 2018

17 views | 258 similar | 0 following
Help with my Dollar General issue
First: share to improve GetHuman1830547's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1830547's next move: find and follow the right step-by-step guide.
Dollar General doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1830547 will need to dig through the advice provided by Dollar General, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1830547 can let us know if they help or not.
Before contacting them, items GetHuman1830547 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1830547's own words
I was shopping in DG Buffalo Center IA they over charged me for some pop so I asked for the difference back. The DG person told me I had to bring EVERYTHING back in so she could rering it. I said your kidding. Well I brought EVERYTHING back in and she insisted that I put it back on the counter she wouldn't do it. So as I was putting the bags of * ltr. bottles on the counter & they did Not stand up she accused me of throwing them at her an began her tirade. She said this wasn't her fault & that I had interrupted her Dinner. She kept on and on & I finally said I just want my money back for EVERYTHING, she really went off on her tirade then. She said I had been abusing her and she was going to call the Police. I said "for wanting my money back???" I ASKED her nicely to just stop talking & get my money back to me. I was talking loud by that time because she had me SO UPSET!! ALL I WANTED WAS MY MONEY BACK & TO LEAVE THE STORE & NEVER TO RETURN BY THAT TIME!!!She even said she was quitting & tried to call someone. I just said I didn't care I just wanted my money back.*She said again I was abusing her. She then called the manager & called the police. I waited over an hour to get my money back, was questioned by the police & yelled at by you DG person.*I WILL NEVER SHOP IN A DOLLAR GENERAL AGAIN & I HAVE TOLD ALL OF MY FRIENDS & THEY CAN DECIDE FOR THEMSELVES. *I DID SPEAK TO ANOTHER DOLLAR GENERAL STORE WHO SAID THAT THERE HAD BEEN * OTHER COMPLAINTS ABOUT THAT BUFFALO CENTER STORE IN THE PAST * WEEKS. I WAS THE *TH. YOU HAVE LOST MORE THAN ONE CUSTOMER OVER THIS!!!

GetHuman1830547 did not yet indicate what Dollar General should do to make this right.

How GetHuman1830547 fixed the problem

We are waiting for GetHuman1830547 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dollar General's attention and get better help faster. Tap below to get started.
Having Dollar General issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1830547 fixes it.
This email address isn't valid

Dollar General

Customer service issue
Reported by GetHuman1830547
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 258 others
0 customers following this


GetHuman1830547 started working on this issue
Dec 26th, 2018 11:03am

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies