I was cussed this morning by an associate. I had knocked on the window at *:** am becau...

GetHuman-ajoct's customer service issue with Dollar General from December 2018

3 views
 | 
233 similar
 | 
0 following
Help with my Dollar General issue
First: share to improve GetHuman-ajoct's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ajoct's next move: go to the Dollar General help center.
Dollar General doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ajoct will want to follow the link below to head to their help center. We will check on GetHuman-ajoct later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ajoct may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ajoct's own words
I was cussed this morning by an associate. I had knocked on the window at *:** am because your store still Wasn't opened. It was very cold and snowing outside. It made the associate angry. She cussed me and said it was * minutes after * am and not * minutes after. She told me I should have just went somewhere else since she hadnt opened her doors. I would have if that had been a possibility. This happened in Weirton WV. After I got inside the store, this woman kept yelling at me as I went through the store, when I got up to the register to pay, after all that verbal abuse, I told her she needed to do her job. This infuriated her And she argued with me even more and would not check me out. So, to recap my morning. I waited at your store for it to open late, I was cussed, yelled at and belittled by your employee. I did not get to make my Purchase and this should all be on your cameras. I've used dollar generals my whole life I even buy all of my home and business supplies that I can from the dollar general because its convenient to my home in rural tennessee. I never would have thought I would ever have an experience like that from dollar general. I'm mortified... I believe that after being treated this way by a dollar general employee, it is probably best for me to patron other stores for mine and my husbands home and business needs. I tried to call customer service this morning but I see that number is very hard to find so, I'm down to this email. As a business owner, I have to say that youre only as good as your next customer. You're only as good the people who represent you. In Weirton WV, you have the worst representation of any store of any kind that I have ever had the misfortune of walk through the doors of. - Amy Painter* (***) ***-****
GetHuman-ajoct did not yet indicate what Dollar General should do to make this right.
I have an issue with Dollar General too
How GetHuman-ajoct fixed the problem
We are waiting for GetHuman-ajoct to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dollar General's attention and get better help faster. Tap below to get started.
Having Dollar General issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dollar General email you?
This email address isn't valid
Follow this issue
See how GetHuman-ajoct fixes it.
This email address isn't valid

Dollar General

Customer service issue
Reported by GetHuman-ajoct
Dec 5th, 2018 - a mon ago
I have an issue with Dollar General too
Not resolved
Seen by 3 customers so far
Similar issue to 233 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ajoct started working on this issue
Dec 5th, 2018 2:10pm