I have shopped at DG at **** Anderson Road Greenville, SC for as long as it has been th...

GetHuman-xcop's customer service issue with Dollar General from November 2018

4 views | 166 similar | 0 following
Help with my Dollar General issue
First: share to improve GetHuman-xcop's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-xcop's next move: find and follow the right step-by-step guide.
Dollar General doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-xcop will need to dig through the advice provided by Dollar General, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-xcop can let us know if they help or not.
Before contacting them, items GetHuman-xcop may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-xcop's own words
I have shopped at DG at **** Anderson Road Greenville, SC for as long as it has been there. It has never really been a prime store, but it is close to my house. Lately it has gotten EXTREMELY messy and the shelves are always bare with boxes of stock piled in the floor. Today, they were once again out of the coffee creamer that I went there for. The female who I assumed was the manager was very unprofessional. Evidently they had just had a rude customer to throw money on the counter from what I gathered. As I was walking out of the store, she was putting up shopping carts that were literally blocking the doorway and she looked directly at me and I quote what she said...”I’m a *****!!! I woulda threw that money back at her. I don’t take **** from nobody!!!” I did my best to just ignore her as I walked out the door.*As a retired police officer, I am fully aware of this neighborhood and the type of customers that they have to deal with on a daily basis. But that is no excuse to make remarks to a customer that way. And the store is just in sad shape. I have routinely been driving to Powdersville where the store and the employees are much nicer. I would hope that this store receives the proper attention and the problems can be addressed.

GetHuman-xcop did not yet indicate what Dollar General should do to make this right.

How GetHuman-xcop fixed the problem

We are waiting for GetHuman-xcop to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dollar General's attention and get better help faster. Tap below to get started.
Having Dollar General issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-xcop fixes it.
This email address isn't valid

Dollar General

Customer service issue
Reported by GetHuman-xcop
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 166 others
0 customers following this

Timeline

GetHuman-xcop started working on this issue
Nov 7th, 2018 7:55pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies