Hello. I want to let you know that I went into your store located in Bakersfield Ca and...

GetHuman936884's customer service issue with Dollar General from August 2018

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The issue in GetHuman936884's own words
Hello. I want to let you know that I went into your store located in Bakersfield Ca and was treated as though I did not matter. I tried to use your coupon app for the first time and one of my coupons was not working. The clerk double checked everything to make sure it was correct and when it still would not work he called a manager for assistance. She walked u pro the counter and he told her what the problem was. All she said was “ there’s nothing I can do about it” and turned and walked away without a second look. I felt so embarrassed and as though I did not matter as a customer. I am very upset!
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Dollar General

Customer service issue
Reported by GetHuman936884
Aug 1st, 2018 - 9 mons ago
I have an issue with Dollar General too
Not resolved
Seen by 2 customers so far
Similar issue to 58 others
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Timeline
GetHuman936884 started working on this issue
Aug 1st, 2018 1:57am