Coupons are not being applied

GetHuman-mkipphoc's customer service issue with Dollar General from June 2018

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Help with my Dollar General issue
Before contacting them, items GetHuman-mkipphoc may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman-mkipphoc's next move: go to the Dollar General help center.
Dollar General doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mkipphoc will want to follow the link below to head to their help center. We will check on GetHuman-mkipphoc later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-mkipphoc's own words:
The problem I ran into: Coupons are not being applied
I trust that Dollar General will make this right and come up with a resolution that is fair.
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Dollar General

Customer service issue
Reported by GetHuman-mkipphoc
Jun 25th, 2018 - 2 mons ago
I have an issue with Dollar General too
Not resolved
Seen by 5 customers so far
Similar issue to 34 others
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GetHuman-mkipphoc started working on this issue
Jun 25th 6:57pm