Hello sir*madam -**I purchased a used **** Challenger R*T Plus Shaker with a manual tra...

GetHuman3736071's customer service issue with Dodge from October 2019

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The issue in GetHuman3736071's own words
Hello sir*madam -**I purchased a used **** Challenger R*T Plus Shaker with a manual transmission less than a year ago at an out of state dealer. I've been trying to get to the bottom of a few issues, but after going to * different dodge dealerships or transmission specialists, they are unable to help. They are in regards to difficulty changing gears and going out of gear into neutral. It is critical and if I cannot get them fixed under warranty, I doubt I would buy another challenger or dodge for that matter. They are as follows:****Resistance getting out of gear with the clutch to the floor* ocassionally “stuck” in gear – very difficult to get out. This makes driving the vehicle dangerous***“Notches*bumps” when shifting between gears (primarily *-*, reverse has resistance). I have to struggle to get into gear - again this is dangerous in daily traffic if I'm trying to speed up on the highway and I get stuck trying to change gears***Grinding or getting pushed out of *nd gear if I don’t get past all the “notches” when releasing the clutch**I love the vehicle and don't want to return it, but I'm getting increasingly frustrated with these issues and my opinion of Dodge ownership is diminishing. I want to make the car enjoyable to drive. It is not right now. **I've been all over challenger forums, reached out to friends and strangers alike and reached out to tremec support. **What I'd like is to have the transmission fixed or replaced so that these issues no longer occur, whether there is a local shop that can fix it or if it has to be shipped somewhere else. If I have to go out of pocket to pay for a new transmission or replace parts myself, I would probably just as soon return it and buy something else.**Thank you so much for your help and I apologize if my tone was frustrated. I've spent a lot of hours working to get this fixed so I can enjoy my car and move on with my life. **Best,*Jesse Roper****-***-****

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Dodge

Customer service issue
Reported by GetHuman3736071
Oct 10th, 2019 - 2 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 773 others
0 customers following this

Timeline

GetHuman3736071 started working on this issue
Oct 10th, 2019 12:34am

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