Your timeline is wrong. No one ever called me back. I hung up after ** minutes of waiting.

GetHuman-bpointer's customer service issue with Dodge from May 2019

Help with my Dodge issue
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The issue in GetHuman-bpointer's own words
During the night windows rolled down (of course it was raining). Doors unlocked and lights came on, battery went dead. ... I ordered and purchased a new **** Ram **** *WD. A few months later the door locks quit working. After replacing several door switches they said it was the integrated power module and charged me $*** to replace it saying it was not covered under new Dodge warranties. Complaints to the dealership fell on deaf ears. The part is defective again years later. A very expensive part to replace. Now I learn there may be a recall on that item.
On a brand new truck they said this item wasn't covered.
refund the original repair that should have been under warranty (falling on deaf ears)
I have had several Dodge vehicles since I started driving.
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Dodge

Integrated power module
Customer service issue
Reported by GetHuman-bpointer
May 20th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 625 others
0 customers following this

Timeline

GetHuman-bpointer started working on this issue
May 20th, 2019 1:17pm
GetHuman-bpointer indicated the issue is not fixed yet.
May 20th, 2019 10:08pm
GetHuman-bpointer indicated the issue is not fixed yet.
May 23rd, 2019 3:00pm
GetHuman-bpointer indicated the issue is not fixed yet.
May 24th, 2019 2:33pm
GetHuman-bpointer indicated the issue is not fixed yet.
May 24th, 2019 2:38pm
GetHuman-bpointer indicated the issue is not fixed yet.
May 31st, 2019 10:45pm
GetHuman-bpointer indicated the issue is not fixed yet.
Jun 2nd, 2019 2:12am